General Manager - Customer & Corporate Relations - MainPower

Reference Number: 274363aa

Location: North Canterbury / Canterbury

  • Drive and Deliver Strategy
  • Develop Operational Leadership
  • Lead a Customer Focused Culture

MainPower New Zealand Limited owns and operates the electricity distribution network across the North Canterbury and Kaikoura regions. The network delivers electricity to a population of over 65,000 via 5,017 kilometres of overhead lines and underground cables, across a geographical area of 11,180 square kilometres.  As an essential service provider, they invest in the electricity network to ensure a safe, secure and reliable power supply is provided to the region.

MainPower New Zealand Limited is a commercially successful, locally owned company which has been distributing electricity throughout the North Canterbury region for nearly 100 years.  With a healthy balance sheet and assets in excess of $250 million, MainPower supplies electricity through its lines services to a population of over 65,000 – the vast majority of whom are shareholders.

Reporting directly to the Chief Executive and based in Rangiora, this enhanced role is the result of a fresh strategic focus on customer centricity, stakeholder engagement and creating value. As a key member of the executive team you will take ownership of the customer experience, marketing, communication and stakeholder engagement strategies, along with operational leadership of the Customer team.  

Successful candidates will have:

  • Experience developing and executing strategy for: customer experience, brand, strategic communications and stakeholder engagement
  • Proven experience successfully managing customer experience in a commercial environment
  • Held a senior role with responsibility for: media liaison; crisis management; internal/external communications; brand management and the development of operational plans
  • Successful background in the development of stakeholder relationships
  • A strong focus on the leadership and development of your team
  • A good level of commercial/financial acumen and is market savvy
  • A relevant tertiary qualification is desirable but not essential.

Your style, fit and leadership skills are crucial to this role and we seek a candidate who understands and model’s behaviours in line with our values and culture. You will:

  • Be proactive and known for ‘making things happen’
  • Enjoy playing a key role in a Successful Team
  • Experienced in building an environment of trust
  • Practical and down to earth
  • Drive continuous improvement 

To apply in strict confidence now, please complete the ‘apply for this job’ application form, attaching your cover letter and CV.  Applications close on 27 May 2018.  Emails will be electronically acknowledged and further correspondence may be by email.

Click here to view the Position Description.

For more information please phone Louise Green on +64 3 353 4367.

To apply use application form or email

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